Paid beta access
Join early while the product is shaped around real WFM teams and actual contact center workflows.
QueuePilot beta access
QueuePilot beta pricing for teams ready to stop chasing staffing fires.
QueuePilot is opening paid beta access for contact center teams that want better forecasting, adherence visibility, and intraday action.
Why contact center teams choose QueuePilot
Built for operations teams
Give analysts, supervisors, and leaders one shared source of truth for staffing risk.
Start with the highest pain workflow
Forecasting, adherence, coverage gaps, or intraday recommendations can be rolled out in phases.
QueuePilot helps teams improve forecasting, adherence, and intraday response.
Built for WFM analysts, supervisors, operations managers, and contact center leaders who need to catch staffing issues before customers call in.
Join the QueuePilot beta
QueuePilot is in paid beta with NICE CXone as the first-class integration. Beta teams onboard directly with the people building the product, start in demo mode against realistic simulated data before connecting anything, and get a real vote on what ships next.