# QueuePilot Pricing

QueuePilot is launching as a demo-led paid beta for contact centers that want AI-assisted workforce management without replacing their CCaaS platform.

All pricing below is launch guidance and may vary by contract size, integration complexity, and onboarding needs.

## Starter

**Starting at $15 per agent/month**  
**Minimum: $499/month**

Built for smaller WFM teams that need visibility fast.

Includes:
- 1 contact-center integration
- Up to 50 agents
- Live dashboard
- Basic queue health
- Basic adherence visibility
- Forecast Lab basic
- Schedule requests
- 30 days of history
- Email support

Best for:
- Smaller support teams
- First QueuePilot pilot
- Single-site teams

## Pro

**Starting at $35 per agent/month**  
**Minimum: $1,500/month**

Built for active WFM teams managing real intraday risk.

Includes everything in Starter, plus:
- Up to 500 agents
- Advanced Forecast Lab
- Staffing requirement and gap analysis
- Intraday Copilot recommendations
- AI analyst assistant
- Manager summaries
- Forecast accuracy dashboard
- Multi-queue and multi-skill planning
- 1 year of history
- Priority support

Best for:
- Mid-market contact centers
- WFM analyst teams
- Supervisors and operations leaders who need proactive intraday decisions

## Enterprise

**Starting at $75 per agent/month**  
**Minimum: $5,000/month**  
Custom annual contracts available.

Built for multi-site, enterprise, and regulated contact centers.

Includes everything in Pro, plus:
- Unlimited or contracted agent capacity
- Multi-site support
- SSO/SAML
- Custom data retention
- Custom integration support
- Advanced security review support
- Dedicated onboarding
- Dedicated success/support motion
- Roadmap/integration planning support

Best for:
- Enterprise contact centers
- Multi-site operations
- Teams needing custom integrations, procurement support, or security review

## Launch Beta Notes

- NICE CXone is the first live integration path.
- Genesys Cloud, Amazon Connect, Five9, Talkdesk, Zendesk/Zendesk Talk, and Aircall are planned next.
- Stripe/self-serve checkout is not required for launch. Paid beta contracts can be handled manually.
- QueuePilot does not automatically change schedules or staffing without human approval.

## Contact

For beta pricing, onboarding, or integration questions: hello@queuepilot.io